By entering and using this website, you agree to the following terms and conditions. Siren Grounds Ltd. is committed to delivering not only world-class coffee, but also transparency, responsibility, and trust.

Company Details
SIREN GROUNDS COLLECTIVE LTD
Company Number: 16611808

Offers & Discounts

• Discount codes are one-time use per customer unless stated otherwise.
• Discounts cannot be applied to subscriptions or gift cards.
• Offers cannot be combined with other promotions.
• Unless stated, discount codes apply only to coffee products.
• We reserve the right to amend or withdraw promotions at any time.

Privacy & Data Protection

At Siren Grounds, your privacy matters. We comply with the Data Protection Act and GDPR, using your data only to serve you better.

• Personal data is collected and stored securely.
• Technical data (like browser or operating system) may be collected to improve your site experience.
• We may use cookies to personalise your journey. You can disable cookies in your browser at any time.

Pricing & Product Details

• All prices and product specifications are correct at the time of publication.
• Mistakes can happen—if something is listed incorrectly, we’ll correct it swiftly.
• Prices and offers are subject to availability and may be withdrawn at our discretion.
• Images are illustrative and may not always represent the exact product.

Intellectual Property

This website and all its content—design, text, graphics, images, and trademarks—belong to Siren Grounds Ltd. or our partners. No material may be copied, reproduced, or republished without prior written permission. Misuse will result in legal action.

Complaints Handling

We aim to resolve any complaint with care and transparency.

• Complaints will be acknowledged within 5 working days.
• We’ll keep you updated throughout the process until it’s resolved.

Liability Disclaimer

While we strive for accuracy, Siren Grounds is not liable for direct, indirect, or consequential damages arising from website use, except in cases of proven negligence resulting in death or personal injury.

We are not responsible for content or links to external sites. User-generated content reflects the views of its author, not Siren Grounds.

Returns & Cancellations

We want you to love your order. If something isn’t right:

• You have 30 days from receiving your item to request a return.
• Items must be unused, in original packaging, with proof of purchase.
• To start a return, contact us at: info@sirengrounds.com.

Refunds will be processed within 30 days of cancellation or accepted return. Items sent without prior return approval will not be accepted.

Damages & Issues

Check your order upon arrival and contact us immediately if defective, damaged, or incorrect. We’ll make it right.

Shipping Policy

• UK Orders: Sent via Royal Mail 1st Class. Delivery usually within 1–3 working days, though Royal Mail allows up to 28 days.
• International Orders: Shipped via Royal Mail. Delivery times vary by country, typically arriving faster than the 28-day guideline.

Governing Law

These terms are governed by English law. By using this site, you agree to the exclusive jurisdiction of the English courts.